Greetings!
At The Copper Buckle Co., we are proud to be a small company that places the utmost importance on each and every customer and order. Our knowledgeable team is available to assist you with any questions you may have and will respond in a timely manner.
Our products are handcrafted with care, ensuring that each piece is made to measure and of the highest quality. With hundreds of possible combinations of metal, size, and width, and leather your order will be created from scratch to meet your specific needs. Please note that due to the handmade nature of our products, there may be a wait time of approximately 2 weeks from the date of your order. However, we are always happy to accommodate rush orders for special occasions.
At The Copper Buckle, we are deeply committed to the privacy of our customers and do not share or sell any information to third parties. Additionally, we do not store any credit card details for added security. If you need to return an item, please contact us beforehand for a return number and send the item with recorded delivery. We cannot be held responsible for any items lost in transit.
For truly custom pieces that are not available on our website, please do not hesitate to reach out to us. Upon payment acceptance, your order will be placed in our "Order Book" and crafted in the order received. Our workshop process takes approximately 3-5 days and each piece is meticulously measured and inspected before being released for shipping. You will receive a shipping notification with tracking information during this time.
The Copper Buckle has a rich history dating back to the Bronze Age, and we use traditional methods and the finest materials to produce high-quality buckles and hardware. Our metals are made from US recycled and refined raw materials, including 99.9% pure copper, 925 sterling silver, bronze, brass, and stainless steel. Our leather is sourced from American tanneries using US steerhide, and our alligator is American-raised and tanned to our specifications.
We take pride in our commitment to quality and only use materials that meet our exacting standards. Our buckles and hardware are not intended for use in safety-critical applications, and we recommend using stainless steel for such purposes. At The Copper Buckle, we believe that good is always better than fast, and we strive to provide a product of interest, character, and quality that can be appreciated for years to come.
In addition to our standard offerings, we also offer a custom size making service for those in need of unique, bespoke hardware and buckles. Our workshop and foundry specialize in small to medium-sized projects. The minimum order quantity is 20 pieces, and a polished sample can be produced for prototypes.
Should you need to return an item or have any correspondence, our business address is:
300 North New York Ave #333 Winter Park, Florida 32790
We are grateful for your consideration of The Copper Buckle and look forward to the opportunity to assist you.